Terms of Service
Terms of Service
Last updated: August 31, 2025
Welcome to AI Chat Support. These Terms of Service ("Terms") govern your use of our website and AI chat support services operated by AI Chat Support ("us," "we," or "our").
ACCEPTANCE OF TERMS
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.
DESCRIPTION OF SERVICE
AI Chat Support provides AI-powered chat support solutions for businesses and organizations. Our services include:
• AI chatbot deployment and management
• Customer support automation
• Knowledge base integration
• Analytics and reporting tools
• Custom AI training and optimization
USER ACCOUNTS
To use our services, you must:
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account
• Be at least 18 years old or have parental consent
ACCEPTABLE USE
You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:
• Violate any applicable laws or regulations
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Use our services for spam, phishing, or malicious activities
• Reverse engineer or attempt to extract our AI models
• Interfere with the operation of our services
SERVICE AVAILABILITY
We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:
• Perform scheduled maintenance with advance notice
• Suspend services for emergency maintenance
• Modify or discontinue features with reasonable notice
• Implement usage limits to ensure fair access
PRICING AND PAYMENT
Our pricing is based on usage tiers and subscription plans:
• Starter Plan: $29/month - Up to 1,000 conversations
• Professional Plan: $99/month - Up to 10,000 conversations
• Enterprise Plan: $299/month - Unlimited conversations
• Custom pricing available for large organizations
Payment terms:
• Charges are billed monthly or annually in advance
• All fees are non-refundable except as required by law
• We may change pricing with 30 days notice
• Accounts may be suspended for non-payment
INTELLECTUAL PROPERTY
Our services and content are protected by intellectual property laws:
• We retain all rights to our AI models and technology
• You retain ownership of your data and content
• You grant us limited rights to use your data to provide services
• Feedback and suggestions may be used without compensation
PRIVACY AND DATA PROTECTION
Your privacy is important to us:
• We collect and use data as described in our Privacy Policy
• Your data is encrypted and securely stored
• We do not sell your personal information to third parties
• You can request data deletion upon account termination
LIMITATION OF LIABILITY
To the maximum extent permitted by law:
• Our services are provided "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for services
• We are not responsible for third-party content or services
INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
• Your use of our services
• Your violation of these Terms
• Your infringement of third-party rights
• Your content or data submitted to our services
TERMINATION
Either party may terminate these Terms:
• You may cancel your account at any time
• We may suspend or terminate accounts for Terms violations
• Termination does not relieve payment obligations
• Certain provisions survive termination
DISPUTE RESOLUTION
Any disputes will be resolved through:
• Good faith negotiations first
• Binding arbitration if negotiations fail
• Arbitration conducted under AAA Commercial Rules
• Disputes resolved individually, not as class actions
GOVERNING LAW
These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.
CHANGES TO TERMS
We may modify these Terms at any time:
• Material changes will be posted with 30 days notice
• Continued use constitutes acceptance of changes
• You may terminate your account if you disagree with changes
CONTACT INFORMATION
For questions about these Terms, contact us:
• Email: legal@ai-chat.support
• Address: AI Chat Support Legal Department
• Phone: +1 (555) 123-4567
ENTIRE AGREEMENT
These Terms, along with our Privacy Policy, constitute the entire agreement between you and AI Chat Support regarding your use of our services.
Go Back Home
Last updated: August 31, 2025
Welcome to AI Chat Support. These Terms of Service ("Terms") govern your use of our website and AI chat support services operated by AI Chat Support ("us," "we," or "our").
ACCEPTANCE OF TERMS
By accessing or using our services, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.
DESCRIPTION OF SERVICE
AI Chat Support provides AI-powered chat support solutions for businesses and organizations. Our services include:
• AI chatbot deployment and management
• Customer support automation
• Knowledge base integration
• Analytics and reporting tools
• Custom AI training and optimization
USER ACCOUNTS
To use our services, you must:
• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Be responsible for all activities under your account
• Be at least 18 years old or have parental consent
ACCEPTABLE USE
You agree to use our services only for lawful purposes and in accordance with these Terms. You must not:
• Violate any applicable laws or regulations
• Transmit harmful, offensive, or inappropriate content
• Attempt to gain unauthorized access to our systems
• Use our services for spam, phishing, or malicious activities
• Reverse engineer or attempt to extract our AI models
• Interfere with the operation of our services
SERVICE AVAILABILITY
We strive to maintain high service availability but cannot guarantee uninterrupted access. We may:
• Perform scheduled maintenance with advance notice
• Suspend services for emergency maintenance
• Modify or discontinue features with reasonable notice
• Implement usage limits to ensure fair access
PRICING AND PAYMENT
Our pricing is based on usage tiers and subscription plans:
• Starter Plan: $29/month - Up to 1,000 conversations
• Professional Plan: $99/month - Up to 10,000 conversations
• Enterprise Plan: $299/month - Unlimited conversations
• Custom pricing available for large organizations
Payment terms:
• Charges are billed monthly or annually in advance
• All fees are non-refundable except as required by law
• We may change pricing with 30 days notice
• Accounts may be suspended for non-payment
INTELLECTUAL PROPERTY
Our services and content are protected by intellectual property laws:
• We retain all rights to our AI models and technology
• You retain ownership of your data and content
• You grant us limited rights to use your data to provide services
• Feedback and suggestions may be used without compensation
PRIVACY AND DATA PROTECTION
Your privacy is important to us:
• We collect and use data as described in our Privacy Policy
• Your data is encrypted and securely stored
• We do not sell your personal information to third parties
• You can request data deletion upon account termination
LIMITATION OF LIABILITY
To the maximum extent permitted by law:
• Our services are provided "as is" without warranties
• We are not liable for indirect, incidental, or consequential damages
• Our total liability is limited to the amount paid for services
• We are not responsible for third-party content or services
INDEMNIFICATION
You agree to indemnify and hold us harmless from any claims, damages, or expenses arising from:
• Your use of our services
• Your violation of these Terms
• Your infringement of third-party rights
• Your content or data submitted to our services
TERMINATION
Either party may terminate these Terms:
• You may cancel your account at any time
• We may suspend or terminate accounts for Terms violations
• Termination does not relieve payment obligations
• Certain provisions survive termination
DISPUTE RESOLUTION
Any disputes will be resolved through:
• Good faith negotiations first
• Binding arbitration if negotiations fail
• Arbitration conducted under AAA Commercial Rules
• Disputes resolved individually, not as class actions
GOVERNING LAW
These Terms are governed by the laws of [Your Jurisdiction] without regard to conflict of law principles.
CHANGES TO TERMS
We may modify these Terms at any time:
• Material changes will be posted with 30 days notice
• Continued use constitutes acceptance of changes
• You may terminate your account if you disagree with changes
CONTACT INFORMATION
For questions about these Terms, contact us:
• Email: legal@ai-chat.support
• Address: AI Chat Support Legal Department
• Phone: +1 (555) 123-4567
ENTIRE AGREEMENT
These Terms, along with our Privacy Policy, constitute the entire agreement between you and AI Chat Support regarding your use of our services.